Sage CRM http://www.crm-solution.co.uk/blog Blog Wed, 01 Feb 2012 16:10:12 +0000 en hourly 1 http://wordpress.org/?v=3.2.1 Sage CRM Users: Video Tutorials Available – Part 2 http://www.crm-solution.co.uk/blog/sage-crm-users-video-tutorials-available-part-2/ http://www.crm-solution.co.uk/blog/sage-crm-users-video-tutorials-available-part-2/#comments Wed, 01 Feb 2012 16:10:12 +0000 Ashley Williams http://www.crm-solution.co.uk/blog/?p=19 Continue reading →]]> Complete tasks easier and understand many of the features in Sage CRM with the four videos below, which follow on from a post in December which shown how you can create email templates and more such as controlling forward and reply translations. Didn’t get a chance to see the original videos? Go to part 1.

Set up e-mail Aliases
Administrators

This lesson in particular will cover the knowledge needed to understand how to set up alternative e-mail addresses that might be used by teams and individuals within Sage CRM.

[Watch now]

How Mail Merge works
Administrators

This lesson in particular will cover the knowledge needed to understand how the Mail Merge process works in detail. This includes what happens with Sage CRM and the information that is passed to word.

[Watch now]

General System Settings
Administrators

This lesson in particular will cover the knowledge needed to understand how to use many of the most common settings within the Administration area. These include how to refresh meta data and to lock the system to allow maintenance.

[Watch now]

Configuring Logging Levels for Main Screens
Administrators

This lesson in particular will cover the knowledge needed to understand how to use many of the most common settings within the Administration area. These include how to refresh meta data and to lock the system to allow maintenance.

[Watch now]

Any questions? Our Sage CRM support team are more than happy to assist with any issues you may have and can be contacted on 01724 400301 or alternatively by emailing them on sagesupport@hbp-group.co.uk.

]]> http://www.crm-solution.co.uk/blog/sage-crm-users-video-tutorials-available-part-2/feed/ 0 Less than a month to go until educate2011: Free Seminars For CRM Users! http://www.crm-solution.co.uk/blog/less-than-a-month-to-go-until-educate2011-free-seminars-for-crm-users/ http://www.crm-solution.co.uk/blog/less-than-a-month-to-go-until-educate2011-free-seminars-for-crm-users/#comments Tue, 08 Nov 2011 10:32:03 +0000 Phil Denham http://www.crm-solution.co.uk/blog/?p=6 Continue reading →]]> With less than a month to go, have you booked your place at educate2011? Taking place on the 18th November, there will be FREE seminars on a variety of subjects including how you can discover new ways to improve your email marketing as well as an excellent seminar on social media marketing and how you can use it to improve your customer strategy.

Furthermore, we will also be joined by the Chartered Institute of Marketing for an overview on how to use the marketing tools available to you to best effect. Read on for a detailed description of each seminar and for information.

To register for any of the below free seminars visit our educate2011 website.

Email Marketing Best Practice
This session will now be hosted by ProspectSoft who will discuss ways in which you can improve your email marketing deliverability and performance and how the link between ProspectSoft CRM and the software can reduce the time it takes to create and send email marketing campaigns by removing the need to sort data.

Social Media Marketing
David Beard, Sage’s CRM evangelist, will help you to understand how Social Media works in today’s world and discuss how you can use it to improve your customer strategy.

How to Achieve an Effective Marketing Mix
Gillian Shepherd from the Chartered Institute of Marketing gives you the basics of how to use marketing tools to best effect including looking at identifying your audience, your key messages and the right marketing tools for the job.

If you would like more information please feel free to call us on 0800 0433 106 or visit our dedicated website.

]]> http://www.crm-solution.co.uk/blog/less-than-a-month-to-go-until-educate2011-free-seminars-for-crm-users/feed/ 0 Sage CRM for iPhone Video http://www.crm-solution.co.uk/blog/sage-crm-for-iphone-video/ http://www.crm-solution.co.uk/blog/sage-crm-for-iphone-video/#comments Tue, 08 Nov 2011 10:31:41 +0000 Phil Denham http://www.crm-solution.co.uk/blog/?p=12 Continue reading →]]> This video shows Sage CRM being used on an iPhone – perfect if you’re often out of the office and need access to key information. We’ve also included the guides to using Sage Mobile on both the iPhone and BlackBerry which, if you’re an existing Sage CRM or Sage 200 CRM user, you may already be using – or if you’re not, you may just be interested to see how it works!

Download the Sage 200 Mobile Getting Started Guide (iPhone)

Download the Sage 200 Mobile Getting Started Guide (Blackberry)

]]> http://www.crm-solution.co.uk/blog/sage-crm-for-iphone-video/feed/ 0 Sage CRM for Android Beta Released http://www.crm-solution.co.uk/blog/sage-crm-for-android-beta-released/ http://www.crm-solution.co.uk/blog/sage-crm-for-android-beta-released/#comments Tue, 08 Nov 2011 10:30:56 +0000 Phil Denham http://www.crm-solution.co.uk/blog/?p=9 Continue reading →]]> Following the releases of Sage CRM for iPhone and Blackberry Sage have officially released the beta of Sage CRM for Android which is available to download from their ‘Apps & Extras‘ section.

Full details of the release can be found on the Sage User Community in this blog post but we’ve selected a few of the screenshots provided by Sage to give you a taster of the new release:

View Records

 

My CRM

 

Calendar

 

Dashboard

 

If you would like to know more about Sage CRM for Android down the the Sage CRM for Android Beta Datasheet.

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